3â£ãéåŸ³ç§ææ³åææ³ããæŽ»çšããå®è·µäŸ
éåŸ³ç§ææ³åææ³ã¯ãå ·äœçã«ã©ã®ããã«å©çšã§ããã®ã§ããããïŒ
æ¬çš¿ã§ã¯ããã®å ·äœäŸã玹ä»ããŸãã
ãéåŸ³ç§ææ³åææ³ãçšãããšææ¥å¹æãäžç®çç¶ã«åãããææ¥æ¹åãè¡ãããšãã§ããŸãã
ãããããæå¡æ²»è«ããã®ç涯ãæããææïŒãæ°ããé埳ãïŒå¹Ž æ±äº¬æžç±ïŒã®äŸã§ç޹ä»ããŸãã
å Žé¢çºååã§ææ¥ãèšèšãããšâŠ
ãæ¬ææãå Žé¢çºååïŒå¿æ åïŒã®å±éã§æ§æ³ãããšã次ã®ãããªå±éãèããããšãã§ããã®ã§ã¯ãªãã§ããããïŒ
å±éåæ®µã§ã¯ã
ãâ æå¡ã¯ã¢ãã¡æ ç»ãèŠãªããã©ããªããšãèããŠããã
ãâ¡æå¡ã¯ 挫ç»ãæããªããã©ããªããšãèããŠããã
ãâ¢æå¡ã¯ïŒŽïŒ¶ã¢ãã¡ãäœã決å¿ããããšããã©ããªããšãèããŠããã
å±éåŸæ®µã§ã¯
ãâ£é²ãã§æ°ãããã®ãæ±ããäœããããããããããšããããšã¯ããã
ããã®ãããªçºåæ§æã®å±éãèããããšãã§ãããšæããŸããããã¯ãççã®æ¢ç©¶ãã«çŠç¹åããææ¥ã«ãªããšæ³åããããšãã§ããŸãã
ããããããã®å±éã¯ã䞻人å
¬ã®èŠç¹ã ããèããã¿ã€ãã®ãããå€é¢çã»å€è§çã«èããé¢ã匱ãã®ãæ®å¿µãªãšããã ãšèããããŸãã
è坿¢ç©¶åã§ææ¥èšèšãã
ãèããå¹ ãåºããå€é¢çã»å€è§çã«æããã«ã¯ãè坿¢ç©¶åã®éåŸ³ææ¥ãæå¹ã§ãã
ãè坿¢ç©¶åã§ã¯ãææã®æå³ããæãããšå±éãèããããšãã§ããŸãã
ãæ¬ææã®æå³ã¯ã挫ç»å®¶ã»ã¢ãã¡è£œäœè
ãšããŠã®æå¡æ²»è«ã®è¡åãæš¡ç¯äŸã«ããŠã æ°ãããã®ãæ±ãã工倫ããŠãããããã®ãæ¢ç©¶ãã䟡å€ãèããããšã«ãããšæ³åãããŸãã
ããããèžãŸããæ°ããªææ¥æ¡ã§ã¯ã
åŠç¿èª²é¡ ããæå¡æ²»è«ãæåããçç±ãèãããããšèšå®ããŸãã
å±éåæ®µã§ã¯ã
ãâ æå¡ã®æ§æ Œãæãã
ãâ¡æå¡æŒ«ç»ã«äººæ°ãåºãçç±ãèãã
ãâ¢æå¡ã¢ãã¡ã«äººæ°ãåºãçç±ãèãã
ãâ£æå¡ãå倧ãªã¯ãªãšãŒã¿ãŒãšããŠæåããçç±ãèãã
å±éåŸæ®µã§ã¯ã
ãâ€æ°ããããšãããŠæåãã人ç©äŸãèãã
ãã®ãããªææ¥å±éãæ§æ³ããŸããã
ã æ¬ææã®ãããªå 容ãè±å¯ãªææã®å ŽåãåŠçŽã®å®æ ã«ãã£ãŠã¯èå³ã«åããåºãããšããããŸãããããææ¡ãããããææ¥åã«ãææãäžèªããç¶æ ãã®å ç«¥ã«æžããŠããã£ãææ³ïŒææ¥åã®ææ³ïŒãææ³åææ³ãçšããŠåæããŠã¿ãŸããã
ææ¥åã®ææ³ãåæããŠææ¥ãæ§æ³ãã
ãäžã®ææ³åæè¡šïŒææ¥åã®ææ³ãåæããçµæïŒããã¯ãææ³ãããã以å€ã®äŸ¡å€ã«ã忣ããŠããããšããããã®ãççã®æ¢ç©¶ããããããåªåãšåŒ·ãæå¿ãã®äŸ¡å€ãæ·±ãæããææ³ãå€ãããšãåãããŸãã
ãããããã¯ãããããžã®çŠç¹åãé£ããææã§ããããšãåãããŸãã
ãŸãã䟡å€ãèªåãšã®é¢ããã§æ·±ãæããææ³ïŒïŒ£ãïŒ€ïŒ ãå°ãªãããšãåãããŸãã
ã䟡å€ãèªåããšãšããŠæ·±ãæããããšãé£ããææãšèããããŸãã

ã
ãããèžãŸããæ¬ææ¥ã§ã¯å±éãæ¬¡ã®ããã«ä¿®æ£ããããšãèããŸããã
ã第äžã«ãããããšãããççã®æ¢ç©¶ãã®äŸ¡å€ãšãåªåãšåŒ·ãæå¿ã ã®äŸ¡å€ã¯é¢é£ãæ·±ããåé¢ããããšãé£ããããã䞡䟡å€ãäžäœçã«æããããã®ä»ãã®äŸ¡å€ãžã𿿥ã®çŠç¹ãã¶ããããšãé²ãããã«ããã
ã第äºã«ãå ç«¥ãããããšãã䟡å€ãèªåãšã®é¢ããã§æ·±ãæããããã«ãå±éåŸæ®µã§ãççã®æ¢ç©¶ãã®äŸ¡å€ãèªåã«åœãŠã¯ããŠèããæŽ»åãåãå ¥ããã
ããã®ããã«ä¿®æ£æ¡ãèããŠãææ¥ãå®è·µããŸããã
å®è·µããææ¥ã®æŠèŠ
å°å ¥ã®æŽ»å
ãå°å ¥ã§ã¯ãæå¡ããã®ãã³ã¬ãã¢ãã¡ã§ãç¥ã£ãŠãããã®ã¯ãããŸããïŒããšçºåããŠãæå¡ããã®æŒ«ç»ãã¢ãã¡ã®å€§æåã®æ§åã確èªããŸãããå€ãã®å ç«¥ããæ°å€ãã®äœåãç¥ã£ãŠããŸããã
ããããŠåŠç¿èª²é¡ããæ°ãããã® ãäœãäžãæåããã«ã¯ãã©ããªããšãå¿
èŠã ããããšããŠããççã®æ¢ç©¶ãã®äŸ¡å€ã«çŠç¹åã§ããããã«ããŸããã
ïŒãææå å®¹ã®æœåº
ãææå
å®¹ãæœåºããæŽ»åã§ã¯ãæå¡ããã®æŒ«ç»å¶äœã®æ§åãšã¢ãã¡å¶äœã®æ§åãåããŠæ±ããŸããã
ãæŒ«ç»å¶äœã®éšåãèªãã§ããæŒ«ç»ã¥ããã®éšåã§ãæåã«é¢ä¿ãããšæã£ãããšã¯ãããŸããïŒããšåããããæå¡ããã®æåãšé¢ä¿ããããšæã£ãå
容ãçºè¡šããŠããããŸããã
ãç¶ããŠãã¢ãã¡å¶äœã®éšåãèªãã§ãã¢ãã¡ã¥ããã®éšåã§ãæåã«é¢ä¿ãããšæã£ãããšã¯ãããŸããïŒããšçºåããæåã«é¢é£ãããšèããå
å®¹ãææããæœåºãããæ¿æžã«æŽçããŸããã
ïŒãæœåºããå 容ã®èå¯
ãå å®¹ã®æœåºã«ç¶ããŠããæå¡ããã人æ°ã®äœåã倿°äœãåºããæåã§ããã®ã¯ãªãã§ããããïŒããšçºåããŸããã
ãå
ç«¥ã¯æ¿æžãããå
容ãåèã«ããŠããæŒ«ç»ã«æ ç»ã®ææ³ãåãå
¥ããã®ã¯ã挫ç»ãèªã人ãåŒã蟌ãŸãããšæããã ããæŒ«ç»ã人æ°ã«ãªã£ããšæãããªã©ã®èããçºè¡šããŠãããŸããã
ããã®æèŠã«ã¯ã嵿工倫ã®äŸ¡å€ãå«ãŸããŠãããšæããŸãã
ãåæ§ã«ãå
ç«¥ã¯ããããã®æèŠãçºè¡šããŠãããŸããããã®å
容ã«ã¯ã匷ãæå¿ãç±æãåªåã®ç¶ç¶ã嵿工倫ãé²åããã¿æ¢ããååãªã©ã®äŸ¡å€ãå«ãŸããŠããŸããã
ããã®ç¶æ
ã§ã¯ããããã®äŸ¡å€ãããŸã ããŒããããšããŠããŸããã
ïŒãèå¯ããå 容ã俯ç°ããŠäŸ¡å€ã«ã€ããŠèãã
ãç¶ããŠãããããã®äžã§ãæ°ãããã®ãäœãäžããæã«ç¹ã«å€§åãªããšã¯äœã ãšæããŸããïŒããšçºåãããççã®æ¢ç©¶ãã®äŸ¡å€ã«çŠç¹åãå³ããŸããã
ãå
ç«¥ã¯ãå
ã»ã©çºè¡šããæèŠãèããææã«ããŠãããããã®å·¥å€«ãåªåãååã®æ§åããã¯ããããè¯ããã®ãäœãããããåã©ãéãåã¶ãã®ãäœãããããšããæ°æã¡ãæãããããšããæèŠãæ°å€ãçºè¡šããŸããã
ããã®æŽ»åã«ãã£ãŠããããã®äŸ¡å€ãæç¢ºã«ãªããŸããã
å±éåŸæ®µã®æŽ»å
ãå±éåŸæ®µã§ã¯ããèªåãæ°ããããšã«åãçµãå Žåãæå¡ããããåŠã¹ã ããšã¯ãããŸããïŒããšçºåããå
ç«¥ã¯ããããã®èããçºè¡šãåããŸããã
ãå
ç«¥ã¯ãã工倫ããããšããŸãããããåªåããããšãèŠç¿ãããããªã©ãããããã®æèŠãè¿°ã¹ãŠãããŸããã
çµæ«ã®æŽ»å
ãçµæ«ã§ã¯ãåŠç¿èª²é¡ãèžãŸããŠããæ°ãããã®ãäœãäžãæåããããšã«ã€ããŠãã©ããªããšãèããŸãããïŒããšããŒãçºåããèªåã®èããçºè¡šãåããŸããã
ã
ææ¥å¹æãè©äŸ¡ãã
ãæ¬¡ã®è¡šãæ¬ææ¥ã®ææ³åæã®çµæã§ãããççã®æ¢ç©¶ããšãåªåãšåŒ·ãæå¿ãã®å 容ãã»ãšãã©ã§ãã£ããããäºã€ã®äŸ¡å€ãå«ãã ææ³ã¯ããã詳现ã«åæããŠçްååããŸããã

ã衚ããã¯ããã®ä»ãã®äŸ¡å€ã®ææ³ããªãããšãèªã¿åããŸããææ¥æ§æ³ã®éããççã®æ¢ç©¶ãšåªåã®äŸ¡å€ã«çŠç¹åããææ¥ã«ãªã£ãããšãèªã¿åããŸãã
ããŸãã䟡å€ãèªåãšã®é¢ããã§æ·±ãæããææ³ãå¢ããããšïŒïŒ£ã®å¢å ïŒãèªã¿åããŸããå±éåŸæ®µã§ãæå¡ããããåŠã¹ãããšããèããããšã«ãã£ãŠããããã®äŸ¡å€ãèªåã«åœãŠã¯ããŠèããããšãã§ãããããšæãããŸãã
ããŸããåªåãšåŒ·ãæå¿ãããããççã®æ¢ç©¶ãã®ææ³ãå¢ãããããã®äŸ¡å€ãž ã®çŠç¹åãé²ãã ããšãåãããŸãã
ã以äžããã¯ãææ¥åã®ææ³åæçµæãåºã«ããŠãææ¥æ¡ãä¿®æ£ãã广ããã£ãããšãåãããŸãã
ããããã衚ããã¯ããççã®æ¢ç©¶ãã«å«ãŸãããæ¢ç©¶å¿ã»èå³ãã®äŸ¡å€ãå«ãã ææ³ããªãããšãåãããŸããææ¥åã®ææ³ã詳现ã«åæãããšããã®å
å®¹ãæžããå
ç«¥ã¯ïŒåãããŸããã
ãã©ãããŠãªã®ã§ããããïŒ
ãææ³åæçµæããã¯ãæ¢ç©¶å¿ãèå³ããå«ãææ³ããªããªã£ãããšãåãããŸãããããã®çç±ã¯ææ¥å±éãæ¯ãè¿ãããšã§èããããšãã§ããŸãã
ããã®ææã§ããæ¢ç©¶å¿ããããªãããèå³ããã€ãšéäžåãããããªãããšæããããèšè¿°ãããã®ã¯ããã¢ãã¡æ ç»ãïŒïŒïŒåãèŠãããšããªã©ãæãããæå¡ããã®ãåã©ãæä»£ãã®éšåã§ãã
ãããã§ãææ¥å±éãæ¯ãè¿ããšãåã©ãæä»£ã®æ§åãåãçºåã¯ãªããæŒ«ç»å¶äœãšã¢ãã¡å¶äœã«ã€ããŠã ããçºåããŠããããšãåãããŸããã
ããã®ãããªçµæã«ãªã£ãã®ã¯ãæå¡ããã®åã©ãæä»£ã®æ§åãèå¯ã«å
¥ããŠãæ¢ç©¶å¿ãå«ãè¡åãèããæŽ»åããªãã£ããããšãåå ãšèããããŸãã
ãææ¥å±éã«ãæ¹åãã¹ãç¹ãããããšãåãããŸããã
ææ³åæã掻ãããŠææ¥å±éãä¿®æ£ãã
ãææ¥è©äŸ¡ããã¯ãææ¥å±éã§ä¿®æ£ãã¹ãç¹ãèããããšãã§ããŸãã
ããã®ææ¥ã§æ¹åãã¹ãç¹ã¯ããæ¢ç©¶å¿ã»èå³ãã®å 容ãèå¯ããæŽ»åãçµã¿èŸŒãããšããççã®æ¢ç©¶ãã«ããã«çŠç¹åããããã«ããããšããã®ããã«çºåãä¿®æ£ããææ¥ãå¹çåããããšã ãšèããããŸãã
ãä¿®æ£æ¡ã¯æ¬¡ã®ããã«èããŸããã
ææå å®¹ãæœåºããæŽ»åã§ã®ä¿®æ£
ãææå
å®¹ã®æœåºã§ã¯ãææããåã©ãã®é ãæŒ«ç»å¶äœãã¢ãã¡å¶äœã«åããããããã§ãæå¡ããã®æåãšé¢ä¿ããããšæã£ãããšã¯ãããŸãããïŒãªãããæã£ãã®ã§ããïŒããšçºåããæå¡ããã®è¡åã®æ§åãæœåºããæåçç±ãšã®é¢é£ãèå¯ããããã«ããŸãã
ã
ãåã©ãæä»£ã®æ§åãèããæŽ»åãçµã¿èŸŒãããšã§ãççã®æ¢ç©¶ã®äŸ¡å€ã«å«ãŸãããæ¢ç©¶å¿ãã«ã€ããŠèããããããã«ããŸããããã«ãã£ãŠãããããšãã䟡å€ãžãšããçŠç¹åãå³ããããšæããŸãã
ãåã©ãæä»£ã®æ ç»èŠèŽããã¯ãç±æãæ¢ç©¶å¿ããèããŸããæŒ«ç»ãžã®æ ç»ã®ææ³ã®å°å
¥ããã¯ã工倫ãçºæ³ãé²åããèããŸããéé
·ãªã¢ãã¡å¶äœããã¯äœåäœããžã®ãç±æããèªã¿åãããšãã§ããŸãã
ããã®ãããªææ¥æ§é ã«ããããšã§ããããã®äŸ¡å€ãžã®çŠç¹åãé²ããšèããŸããã
æœåºããå 容ãèå¯ããæŽ»åã§ã®ä¿®æ£
ãç¶ããŠããããããã¯ãæå¡ã®ã©ããªæ°æã¡ãèããæ³åã§ããŸããïŒã ãšçºåãããããããã®ãæ±ãããççã®æ¢ç©¶ãã®äŸ¡å€ã«çŠç¹åãå³ãå±éã«ããããšãèããŸããã
ãå®è·µããææ¥ã®çºåã¯ãããããã®äžã§ãæ°ãããã®ãäœãäžããæã«ç¹ã«å€§åãªããšã¯äœã ãšæããŸããïŒããšãããã®ã§ããã
ããããšæ¯èŒãããšãæ°ããªçºåã¯ãæå¡ããã®ãããè¯ããã®ãäœãããããåã©ãããããã¶ãã®ãäœãããããšããæ°æã¡ãé¡ããåãããšã«ãªããŸãããã®ããããççã®æ¢ç©¶ãã®äŸ¡å€ãžã®çŠç¹åãããé²ããšèããããŸãã
ãå±éåŸæ®µã§ã®ã䟡å€ãèªåããšãšããŠæããæŽ»åãã¯ãä¿®æ£ããå¿
èŠã¯ãªããšèããŸããã
ãä¿®æ£ããææ¥æ¡ã¯ãä»ã®åŠçŽã§è¿œè©ŠããŠå®è·µãããã®ææ³åæãè¡ãããšã§ããã®ææ¥ã®å¹æã確èªããããšãã§ããŸããã
ããã®ããã«ä¿®æ£ããææ¥æ¡ã§å®è·µããææ¥ã¯ãããè¯ããã®ã«ãªã®ã§ã¯ãªãã§ããããïŒ
ã以äžã®ããã«ãéåŸ³ç§ææ³åææ³ãçšããŠææ¥å¹æã®è©äŸ¡ãè¡ããšã
ã»ææ¥å¹æãäžç®çç¶ã«åãããŸãã
ã»ææ¥ã®è¯ãç¹ãåé¡ç¹ãæç¢ºã«ãªããŸãã
ã»ææ¥ã§ä¿®æ£ãã¹ãç¹ãå
·äœçã«èããããšãã§ããŸãã
ããããŠã
ã»ä¿®æ£ããææ¥æ¡ã§ææ¥ãå®è·µãããã®ææ¥å¹æã確èªããããšãã§ããŸãã
ããããç¹°ãè¿ãããšã§ãããè¯ãææ¥ãææ¥å¹æã®é«ãææ¥ãäœãåºãããšãã§ããã¯ãã§ãã
ãéåŸ³ç§ææ³åææ³ã¯ãé埳ç§ã®ææ¥ç ç©¶ã«æ¬ ãããªãææ¥å¹æã®è©äŸ¡æ¹æ³ã§ãããšæããŸãã
éåŸ³ç§ææ³åææ³ã¯ãPDCAãµã€ã¯ã«ã®äžæ žãšãªãéèŠãªè©äŸ¡æ¹æ³ã§ã¯ãªãã§ããããïŒ
ã
ãããã§ããããïŒ
ã¿ãªãããããéåŸ³ç§ææ³åææ³ãã䜿ã£ãŠãææ¥å¹æã客芳çã«è©äŸ¡ããããè¯ãææ¥ãã€ãããããŠã¿ãŸãããïŒ
âæ¬¡ã®èšäºã¯ãã¡ãã§ãã
次ã®èšäºã¯ãã¡ãã§ãã
