[IDO Concept] Part 5-2: A Leap from Common Sense—Setting Questions Is Meaningless [ID Edition]
"If you set a question, the organization will move."—
That very common sense is what strips the front lines of their autonomy.
IDO redesigns organizations not from "correct questions," but from "how to define the world."
"From Control to Intent"
—Rebooting the organizational OS with "Intent."
(Photo credit: Wrightflyer (1903), Public Domain)
(Japanese article is here)
[Disclaimer]
This article represents the author's personal views and does not reflect the official position of their affiliated organization. Furthermore, the content is based on publicly available information and generalized, abstracted concepts.
"Set a question."
That is the common sense repeated by every business book.
However, that very common sense is quietly killing autonomy on the front lines.
Last time, I threw out the phrase, "Don't move. Define first."
Before execution (Do), the leader's "definition of intent"—that is, "Intent-Design (ID)"—is indispensable.
[Definition of IDO]
"IDO: Intent-Driven Orchestration" is an organizational management theory that maximizes decision-making speed and adaptability in uncertain environments by enabling distributed decision-making, where each layer reinterprets and updates Intent according to the situation, starting from Purpose and Intent.
The power to set "questions" is also a very important element in the leader's setting of Intent, which is the core of the IDO concept.
Hearing this, a sharp leader would surely think:
"I am always setting 'questions (issues)' and clarifying goals. Isn't that what definition is?"
However, unfortunately, that very "question" can be the biggest trap hindering front-line autonomy.
This theme is a leap from such existing management common sense.
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1. "Questions" are not things to be "found"
The world is overflowing with "issue identification" and "problem-solving frameworks."
Many of them preach analyzing the gap between the current state (As-Is) and the desired state (To-Be) and methods to logically derive the 'question' to be solved.
However, in military operational design or truly creative design settings, "questions" are not found within existing data.
The "questions" needed in a VUCA environment full of uncertainty are things that the leader "interprets," "creates," and "presents" through their own will and abduction (hypothetical reasoning).
A "question" derived through existing analytical methods is merely an "extension of the correct answer" that anyone would reach. However, what is needed in an uncertain and chaotic situation is not an objective correct answer, but
"We will cut through this chaos like this"
—a subjective definition: "Intent-Design (ID)".
Even if you think you have "set" a "question," you might actually just be bound by existing frameworks.
As long as you try to find the right question, you will never escape the existing framework.
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2. "Goals" stop front-line thinking
Gallup's 2025 report, "The Challenge of Transformation: The New Face of the Japanese Workplace," also points out "low engagement," "quiet quitting," and "managerial burnout" in Japanese companies.
However, from the IDO perspective, this is not merely a motivation problem for organizational members.
It is the consequence of an organizational structure where only "Targets" exist and "Intent" is not designed.
Numerical goals like "1 billion in sales" or "#1 market share." Or slogans like "cost reduction" or "productivity improvement." If you believe that presenting these clearly is a leader's job, you need to change your thinking.
These are "Targets," not "Intent."
Targets indicate "What," but they do not serve as a guide for the "How"—"how should we judge"—that the front lines face.
Rather, overemphasizing numerical goals strips the front lines of "room for thought."
Subordinates given only a "point" called a goal will wait for the shortest distance (instructions) to reach that point.
This is because they do not feel responsible for designing the path (Intent) to the goal.
"Draw the End State."
The essence of this phrase, which I have touched upon in previous articles, lies in rewriting/drawing the numerical goal into a concrete "landscape". Numbers do not move people. However, a shared "landscape" gives the front lines the freedom of action for autonomous judgment.
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3. The "curse of deduction and induction" that hinders "high-quality intent"
Why can't many leaders draw a "landscape"? It is because we have been over-educated to be "logically correct."
• Induction: "Based on past data (track record), it should be the same next time."
• Deduction: "Based on market rules (general theory), this should be the correct answer."
These are effective for a "predictable future."
However, in today's "death ground (unpredictable change)," there are no answers on the extension of the past.
Abduction (hypothetical reasoning) is the power to intuitively leap by asking, "If such a mechanism (structure) existed, could this baffling situation be explained?"
“When this project is succeeding, XX must be happening on the front lines.”
“At that time, the customer must be saying YY.”
This leap of ‘must be’ is the core of ID. Leaders who set ‘questions’ while seeking only logical consistency are trapping their own intelligence within the task of analysis.
Furthermore, logical analysis and linear thinking are areas where AI excels.
With the rapid development of modern AI and its future explosive evolution, relying solely on inductive and deductive thinking will leave you behind the flow of the times.
What humans must take on is thinking for the ‘creation of meaning’ that AI cannot achieve.
And, ‘designing intent’ in IDO is not analysis, but‘creation of meaning’なのです。
As long as leaders avoid this leap, organizations will only be able to choose ‘safe correct answers’.
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4. The Sin of Kindness Without Drawing ‘Boundaries’
There is another trap that existing management falls into. It is making judgment criteria ambiguous for the reason of ‘not wanting to deprive subordinates of their freedom’.
However, from the perspective of ID, that is not ‘kindness’ but ‘dereliction of duty’.
For the front lines to act autonomously, more than what to do (Do), it is necessary for‘what not to do (Don’t / Boundary)’to be clear.
Freedom without a boundary line of ‘if you cross this, you die (or damage the organization’s identity)’ is the same as making the front lines walk through a minefield. Humans who feel fear become unable to move a single step and eventually end up ‘checking with those above’.
“Freedom without intent is just noise.”
JSection Manager andSSection Manager’s episodeas seen in, unless the leader takes the responsibility to ‘bind (define)’, ‘freedom’ will never come to the front lines.
Leaders who do not draw boundary lines are abandoning their responsibility to the front lines.
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5. The Resolve of ‘I Define’
‘Setting questions is meaningless’—.
The true meaning of these words is that questions borrowed from the outside or questions that emerge automatically through analysis have no value.
What IDO aims for is not a question to ‘find’, but a question to ‘create’.
For you, as a leader, todefine ‘how to cut out the world’ in your own wordsThat is the essence of the other meaning contained in ‘ID’,
‘I Define: I define’It is not merely a leader’s ‘opinion’. It is an act of defining the reality of the organization itself.The reason your subordinates say ‘I will check with those above’ is because the ‘question’ you, the leader, presented has not become a ‘hypothesis’ that the front lines can internalize. It is because the ‘scenery’ you drew has not become a ‘map’ that supports the adventures of your subordinates.
Next time, we will finally reveal the full picture of ID’s conversion engine,
‘5 Steps’These are concrete methods of thinking to convert abstract ‘objectives’ into ‘Intent’ that the front lines can act upon without hesitation.‘Do not move. First, define.’
Your ‘definition’ determines the organization’s identity.
⸻* ‘IDO’ and ‘Intent-Driven Orchestration’ are unique organizational management concepts proposed by Naotomo Yamazoe.
